In my working team we’ve only recently started to use Microsoft CRM 3.0 for organizing our own work. The CRM system has been already rolled out to 200 users globally, but these databases have been reserved solely for end customer data. Now we finally have a separate CRM environment to manage our team’s internal customer […]
Matt Witteman, an MS CRM MVP, posted a nice wish list of 14 improvements that he would like to see in the product. Out of all these, I agree with almost all of them and would take them up on my list as well, except for the first one, which is the request to have […]
If you ever need to access the MS CRM server from a remote office with not such a speedy connection, you will notice that CRM is not a particularly light weight application. In a WAN environment where the server is located in a different country or even on a different continent as the users, this […]
If you need to support a Microsoft CRM environment where both the desktop (online) and laptop version of the Outlook client are being used, here’s a quick way to switch your own workstation to use a different client mode. Assuming of course that you already have the local SQL database on your machine. Open Regedit […]
Another day, another Microsoft CRM blog emerges. WordPress just makes it all too easy.