Tag: analytics

Reflecting on Dynamics 365

Reflecting on Dynamics 365

The past couple of months leading to the Microsoft Dynamics 365 commercial launch have been interesting, to say the least. A lot of things happening, but in a way that hasn’t been all too easy to grasp. I’ve started a lot of draft blog articles around the topic yet I haven’t written that much about […]

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Analyzing Customer Behavior Data with CRM 2015 Rollup Fields

From a system customizer perspective, one of the most intriguing new features in Dynamics CRM 2015 is the addition of two new  field types. Alongside the traditional “simple” fields we can now define our custom attributes to be somewhat more “complex”, by choosing to create them as either calculated fields or rollup fields. These new […]

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Similar Opportunity Analytics with CRM 2013 Quick View Forms

A while ago when performing a requirements gathering session for the sales process functionality in a CRM implementation project, my client asked me whether Dynamics CRM was able to show information on the opportunity form about how similar opportunities had performed in the past. Thinking of an analogy from the world of consumer web apps, […]

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Connecting to CRM Online OData feed with Excel 2013 Power Query

The latest version of Excel contains a Get External Data menu option for linking the workbook to an OData data feed. Knowing that Dynamics CRM 2011 and 2013 both provide an OData endpoint, this would seem like a great option for retrieving data from a CRM Online based system for reporting purposes, since direct database […]

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