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Configure Outlook Contact Synchronization Settings on Behalf of Your Users

The ability to get your CRM contacts automatically synchronized to your Outlook address book and mobile phone is a very handy feature in Microsoft Dynamics CRM. Why would you ever manually dial the phone numbers of your customers when you…

April 4, 2014
administration configuration Outlook synchronization tools

Tips

Spring Cleaning for Your Dynamics CRM System

CRM systems have a tendency to suffer from an increasing amount of entropy as time goes by. Not only does the rate of accurate information available from them decrease as data quality decays over time (especially if no one’s in…

March 24, 2014
administration community customization data tools usability