With SaaS products like Dynamics 365, getting the process of running a free trial right is crucial for the commercial success of products. This is why you may have seen Microsoft also perform a lot of changes into the process…
Two weeks ago Neil Benson wrote an excellent article on LinkedIn, as a response to a claim that everyone working as a functional consultant in a Dynamics 365 project team should also know how to write code. This really resonated…
No matter if you’ve been in the Dynamics business for over a decade, there inevitably comes a time when you’re unqualified for your job. Not necessarily from a real life competence perspective, but by not having any valid certifications for…
It’s been a while already since Microsoft announced they were deprecating the Outlook Client for Dynamics 365. This announcement applied to the release formerly (and partially still) known as July 2017 Update, which everyone should rather be calling by its…
In my previous blog post I presented the various different meanings that an App can have in Dynamics 365 Customer Engagement. Now that we’re aware of this jungle, let’s grab a machete and start making our way deeper into the…
Everywhere you look you see apps these days. Or more truthfully, you’ve been seeing them for ages already. Even in this blog I used the term “applification” over 2 years ago already, so it’s fair to say we’ve been living…
The first day of the new year is a good moment to reflect on what 2017 gave us (or didn’t give) in the Dynamics 365 business. Here are the top 3 themes that came to my mind when I looked…
The new Unified Interface that launched in v9.0 of Microsoft Dynamics 365 Customer Engagement gave us all the possibility to try out the next generation CRM user experience in new trial orgs or sandboxes. While the CDU process for upgrading…
Back to Florida again – at least on a mental level. In part 1 of my Microsoft Ignite conference diary I described the overall setting of Dynamics 365 in the context of the Business Applications story. This time let’s have…
Greetings from the Sunshine State! This Fall I was fortunate enough to have chance to attend my first ever Microsoft Ignite conference in Orlando, Florida. Staying true to my habits, I did tweet out quite a lot of content from…
