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Newsletter: Perspectives on Power Platform
Company: Niiranen Advisory Oy
Looking back at what we expected from the emerging Social CRM landscape 10 years ago and what actually happened. A journey through Microsoft's efforts in embedding social into the core features of what still used to be called Dynamics CRM.
Recently I was invited to make my second appearance on the CRM Rocks podcast series, hosted by Markus Erlandsson. The first episode we did back in fall last year was focused on “what’s new in Microsoft Dynamics CRM 2013”, which…