Today’s business applications are mostly delivered through a web client that lives inside your browser. While Dynamics CRM has a “fat client” in the form of the Outlook components that can serve the CRM functionality even in an offline environment, Dynamics CRM itself is inherently a web application. The benefits of browser based application delivery […]
Update Rollup 27 has been… Seriously, guys!
Got a Dynamics CRM blog? Like to tweet about all things Microsoft Dynamics? You’re in luck, because Microsoft is providing you a steady supply of topics in the form of CRM Update Rollups (or UR’s if you prefer acronyms). Right now Microsoft Dynamics CRM 4.0 is on level 13 and will certainly continue to receive […]
Outlook 2007 with Dynamics CRM 2011: will it blend?
Perhaps the most visible improvement in Microsoft Dynamics CRM 2011 for the end user is the completely revamped Outlook client. Instead of merely wrapping the CRM web client UI inside the Outlook frame with stripped navigation and giving you the all important tracking buttons, the new Outlook client promises additional usability features over the web […]
Dynamics CRM 2011 in all its (beta) glory
The truth is now out there, as Microsoft Dynamics CRM 2011 beta was released for the public on Thursday, September 9th. As a result, the NDA for the Early Adopter Program is no longer stopping me from sharing some of my thoughts and experiences on the latest and greatest version of CRM. Instead of trying […]
Dynamics CRM summer news round-up
The number of blogs, forums and news sites revolving around Microsoft Dynamics CRM can feel somewhat overwhelming, especially when you’ve spent some time being “unplugged” from the constant feed of information that surrounds our everyday lives. During my four week summer vacation I did managed to keep my hands off CRM most of the time, […]
Dynamics CRM 2011 and the world of (cloud) apps
On July 12th it was announced in the Microsoft Worldwide Partner Conference (WPC 2010) that there will be no CRM 5.0, instead we will have a product called Microsoft Dynamics CRM 2011. Not a huge surprise, considering the other Dynamics products like AX and NAV had already moved to this naming convetion followed by the […]
Greetings from Microsoft Convergence 2010 in Atlanta – Part 2
In Part 1 I shared some thoughts and observations on what role cloud computing was playing at Convergence 2010 Atlanta. I also promised to get back on the other hot topic, which should not be a surprise to anyone. No, it’s not XRM. But if we’d follow a similar naming convention, I guess it could […]
Greetings from Microsoft Convergence 2010 in Atlanta – Part 1
This year’s main event for Microsoft Dynamics product line is now over and done with. It was the second time I attended Microsoft Convergence, and the first one on US soil. Here are some of my miscellaneous notes and thoughts on the event. First of all, getting to Convergence 2010 in Atlanta this year was […]
Dynamics CRM Online: what does it look like?
Like I mentioned in my previous post, cloud-based services are quickly becoming the default mode that people expect a CRM application to be delivered to them. Microsoft is clearly focusing their efforts on responding to this change of environment, but so far the availability of Dynamics CRM Online has been strictly limited to North America. […]
Driving towards the cloud through the CRM mist
This week I attended the fifth annual CRM user days by Mepco Oy. This time the line-up included also international guests from Microsoft US and UK, namely Kim Smith and Patrick Pando. Not surprisingly, their presentations included a hefty dose of the MS Software-plus-Service mantra, presented from the Dynamics CRM perspective. The slides had a […]