Have you been administering organizations running on the online version of Dynamics CRM / Dynamics 365 Customer Engagement for a while now? If so, you will be familiar with this screen: That is essentially CDU in flesh. CDU of course stands for Customer Driven Update, the process through which Microsoft has allowed online customers to […]
Winter in July: Release Notes for Next Dynamics 365 Version
While I’m over in Finland enjoying the biggest and longest heatwave ever, some of my fellow MVPs and Dynamics 365 community members were attending the first ever Microsoft Business Applications Summit this week on the other side of the globe in Seattle. As much as I would have enjoyed sitting in cold & dark conference […]
Business Application Platform at Microsoft Build 2018
Build is the lead event for all things developer related in the Microsoft ecosystem. This year was the first time that the Business Applications side of MS’s stack also had dedicated tracks in the event agenda. While I didn’t attend the event myself (the Elisa Microsoft developer community was of course represented in Seattle), I […]
Discussing Spring 2018 Highlights at CRM Rocks
The amount of new information that was launched upon the world in the 2018 Spring Wave for Microsoft Business Applications was overwhelming, to put it short. When you’ve got a 245 page release notes document that covers not just the Dynamics 365 stack of CRM and ERP apps but also related platform functionality like PowerApps […]
Microsoft Business Forward 2018 Event and Spring Wave for Dynamics 365
The public launch of the Dynamics 365 Spring Wave was at the Microsoft Business Forward event in Amsterdam on March 21st, 2018. Here are some highlights from the event, shared over on Twitter with the #MSBusinessFwd and #MSDyn365 hashtags. (If you’re viewing this post on Dynamics Community page then you might want to visit the […]
Top 3 Themes for Dynamics 365 in 2017
The first day of the new year is a good moment to reflect on what 2017 gave us (or didn’t give) in the Dynamics 365 business. Here are the top 3 themes that came to my mind when I looked backed at the last 12 months of news, releases and overall directions coming from Microsoft. […]
Postcards from Microsoft Ignite 2017, part 2
Back to Florida again – at least on a mental level. In part 1 of my Microsoft Ignite conference diary I described the overall setting of Dynamics 365 in the context of the Business Applications story. This time let’s have a look at some of the details on what the XRM platform can do now […]
Postcards from Microsoft Ignite 2017, part 1
Greetings from the Sunshine State! This Fall I was fortunate enough to have chance to attend my first ever Microsoft Ignite conference in Orlando, Florida. Staying true to my habits, I did tweet out quite a lot of content from the live event with #MSIgnite hashtag. If you missed that stream, feel free to revisit […]
XRM Rebooted with Dynamics 365 Embedded?
The next major release of Microsoft Dynamics 365 Customer Engagement, the July 2017 Update, has been called “the biggest release to date” by the product team. If you look at the number of features that a single release now touches, with the product offering being further divided into Enterprise Edition and Business Edition, the number […]
The Long Road to Unified Interface in Dynamics 365
On June 20th Microsoft started taking the cover off its next major release of Dynamics 365 Customer Engagement (formerly known as CRM): v9.0. The biggest announcements in the first day of the Dynamics 365 Preview Executive Briefing were around the client story. With the new Unified Interface (sometimes also referred to as “UCI” for Unified […]