In 2020 Release Wave 1, Microsoft is shipping new App Modules for Sales Team Member and Customer Service Team Member. Let's look at the Early Access features and see what you can do with these apps, prior to the coming technical enforcement of Team Member access rights.
The tricky part about ensuring your solution design is aligned with the planned set of licenses that the system users will be assign is that there is often no way to technically validate this. Many aspects of the MS Business Appliciations licensing model nuances have been implemented only on paper. Things are about to change, as we'll see a specific access rights enforcement around the App Module concept.
With SaaS products like Dynamics 365, getting the process of running a free trial right is crucial for the commercial success of products. This is why you may have seen Microsoft also perform a lot of changes into the process…
In my previous blog post I presented the various different meanings that an App can have in Dynamics 365 Customer Engagement. Now that we’re aware of this jungle, let’s grab a machete and start making our way deeper into the…
Everywhere you look you see apps these days. Or more truthfully, you’ve been seeing them for ages already. Even in this blog I used the term “applification” over 2 years ago already, so it’s fair to say we’ve been living…
