Have you heard about this brand new thing called “Dynamics 365” yet? If you attended or followed the WPC 2016 conference, I bet you have, since it was the big headline news for Microsoft’s partners and corporate customers that kicked…
A few weeks ago I launched a demo survey built on Voice of the Customer, the brand new survey tool from Microsoft. The goals I had for this exercise were twofold: 1) see how these type of interactive tools could…
If you’re a Microsoft Dynamics CRM partner in EMEA then eXtremeCRM is definitely an event you don’t want to miss. This spring the event was arranged in Warsaw, Poland, and I had the pleasure of not only attending but also…
My favorite podcast by far is CRM Audio. In fact, it’s the only podcast I regularly follow, since whenever I put my headphones on, quite often it will be for playing something from Spotify or Mixcloud to keep me from being distracted…
As you may have heard, the long running Microsoft Dynamics CRM & ERP conference Convergence is no more. Microsoft has revised their event catalog and is now instead encouraging people to attend either the brand new Envision conference for business…
Spring is in the air, at least if the Dynamics CRM 2016 Spring Wave announcement is anything to go by. It’s pretty amazing that only 2 days after we were given the 2016 update for our CRM Online environment there’s…
There’s been a significant enhancement to the Dynamics CRM solution framework in the 2016 release. Here’s what the TechNet article on CRM solution segmentation promises us: To gain tighter control over what you distribute in solutions and solution patches, use…
If you haven’t worked with CRM Online using Office 365 Global Admin rights recently, you might have missed the new delivery mechanism that Microsoft has created for additional CRM functionality not included in a new Online org by default: preferred…
It’s the end of another year, which means the blogosphere is filling up with “looking back” type of articles that examine the various topics discussed during the year. Analyzing past actions is activity that we all should probably spend time…
Another year, another major Dynamics CRM release! What a time to be alive, eh? CRM 2016 has now been published for new Online trial instances globally and will be coming available as on-premises download within the next couple of weeks.…
