Full disclosure: I didn’t actually physically attend Microsoft Convergence 2012 in Houston, Texas. However, that doesn’t mean you have to feel left in the dark, thanks to the immersive experience that is the social web of our times. With live…
Microsoft has released a YouTube video where Ruben Krippner talks you through the upcoming features of the Q2 2012 Service Update, a.k.a. Dynamics CRM R8. Since we already know much of the new release details through the Release Preview Guide,…
Improving internal collaboration has been the driving idea behind Dynamics CRM Activity Feeds. Even though the efficient usage of stream-like notifications may not be immediately obvious to users who’ve come to think of CRM data as permanent records presented in…
One great thing about Microsoft Dynamics CRM as a business application platform has been that it’s modern enough to have been born into the browser window from day one. With no legacy from the pre-web era, the product has been…
This is my first post on news and gossip that the eXtreme CRM 2012 Berlin conference brought to us. As there’s so many posts out there already that review the contents of the Q2 2012 Service Update (aka Dynamics CRM…
[View the story “Microsoft Dynamics CRM R8 and beyond” on Storify]
Certain entities that contain the activity roll-up feature, namely accounts, contacts and opportunities, are also equipped with a date filter that allows you to choose whether you want to see all the activities related to the record or just a…
The functionality of the new Activity Feeds feature introduced in CRM Online R7 / CRM 2011 Update Rollup 5 is built around the concept of following specific records. This allows a very granular level of control for the users to…
The first selling point advertised for Dynamics CRM in almost any context is the user interface familiarity of Office users and the seamless integration to Outlook. Compared to other CRM applications, the feature set available in the Dynamics CRM 2011…
Update 22.3.2012: this has now been fixed in Update Rollup 7 for Microsoft Dynamics CRM 2011 (KB 2600643). Go and get the file here, unless you’re using CRM Online. Connections are a nice new feature in Dynamics CRM 2011 that…
