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What’s New in Microsoft Dynamics CRM Polaris Release: The Slides

On January 21st, 2013 the official announcement on “broader availability” of the…

  • January 21, 2013
  • Configuration

Windows 8, Outlook 2013 and Dynamics CRM – part 2

Back in August I wrote about my initial experiences of using a…

  • January 12, 2013
  • News and events

The new Polaris UI in practice

CRM Online users may have already started thinking about when their organization…

  • December 14, 2012
  • News and events

Breaking down the Polaris and Statement of Direction documents

After the announcement in July 2012 regarding the delayed delivery schedule of…

  • November 3, 2012
  • FeaturesTips

Creating recurring goals with some workflow magic

Goal management is one of those features in Microsoft Dynamics CRM 2011…

  • October 25, 2012
  • News and events

Now blogging on MSDynamicsWorld.com, too

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In addition to the Surviving CRM blog right here, I have recently…

  • October 20, 2012
  • ConfigurationFeatures

Activity Feeds and user rights: who can see what?

Activity Feeds are a channel that’s much like Twitter: creating posts that…

  • October 7, 2012
  • AnnoyancesTips

Dynamics Marketplace vs. Microsoft Pinpoint: where are all the CRM apps?

When Microsoft released the 2011 version of Dynamics CRM and introduced the…

  • October 3, 2012
  • News and events

Future stars: Dynamics CRM roadmap news from Las Vegas

We didn’t yet get a new Statement of Direction or Release Preview…

  • October 2, 2012
  • ConfigurationTips

Country lists and multi-language lookup fields

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One of the most common customizations almost any organization working with customers…

  • October 1, 2012
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For professional services provided by my company, Niiranen Advisory Oy, you can find me at:

  • Address: Susitie 2-6, Helsinki 00800, Finland
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