First the great news: Microsoft Dynamics CRM 2013 has been officially released today, on October 8th 2013! Not only can you sign up for a brand new Fall ’13 trial environment in CRM Online but you can also download the…
In addition to the shared development and test CRM servers at the office, I like to run my own personal CRM sandbox that allows me to test any applications, configurations and updates without having to worry about affecting any of…
Back in August I wrote about my initial experiences of using a Windows 8 PC with Office 2013 to connect the Outlook client to Microsoft Dynamics CRM. During that time we only had the preview versions of both the OS…
Activity Feeds are a channel that’s much like Twitter: creating posts that are visible for other users who are following you. On the surface they share many of the same concepts (mentions, following, replies/comments), but there are some notable differences…
One of the most common customizations almost any organization working with customers from multiple countries will want to have in their Microsoft Dynamics CRM data model is the addition of a structured list of country names, to ensure they are…
If you have an on-premises CRM server and you’re running Dynamics CRM 2011, then you’re eligible to having more than one database in your CRM environment. Back when the multi-tenancy concept was introduced in CRM 4.0, there was a distinction…
After Microsoft announced their latest enhancements to the Windows Azure service catalog in the beginning of June (although still in a preview phase), I wanted to test the Azure Virtual Machines for running a Microsoft Dynamics CRM 2011 server instance in…
One of the integrations implemented for our CRM environment includes a feature that writes entries to a dedicated Error Log entity. This can be a convenient way to provide the end users access to error notifications, when the process itself…
Documenting what your CRM environment looks like and what changes you’ve done to it can be such a drag. Compared to how fast you can perform and publish customization changes in Microsoft CRM, writing it all down and communicating it…
In my working team we’ve only recently started to use Microsoft CRM 3.0 for organizing our own work. The CRM system has been already rolled out to 200 users globally, but these databases have been reserved solely for end customer…
