After nearly two decades of trying to bring Microsoft’s ERP and CRM systems closer together, there is now finally a standard mechanism for moving data in near real-time between Dynamics 365 Finance and Operations apps and Common Data Service. What does having ERP data available in CDS mean for business applications customization and new app experiences?
In the past I’ve written about the History of Microsoft CRM from it’s first 10 years. I’ve also explored how the platform evolution up until Dynamics CRM 2013 had changed the product and how we worked with it. This time I want to focus on specifically the Microsoft Cloud era. I started to think about […]
The first new component of the upcoming Dynamics 365 platform that has reached a stage of public preview is the Microsoft Common Data Model (CDM). Available via PowerApps, CDM can be provisioned in your Office 365 tenant with only a few clicks, so there’s little reason for not having a look an early look at […]
Have you been looking at Microsoft Social Engagement as a solution to integrate social channels with your Dynamics CRM environment, but kept postponing your investments into the MSE application since it didn’t yet allow sending social data physically into CRM? Well, it’s time for a wake up call, since starting from MSE 2015 Update 1.2 you […]
In case you missed the announcement last week, Microsoft has acquired Adxstudio. This is simply wonderful news for anyone working with Microsoft Dynamics CRM, for a number of reasons. First of all, the Adxstudio Portals product brings in a critical piece of functionality that has so far been missing from Microsoft’s own portfolio, which is […]
In case you missed the big news last week, Microsoft has acquired a company called Parature. Similar to the two marketing related service providers MS has bought earlier, Marketing Pilot and Netbreeze, this latest acquisition is intended for expanding the footprint of Dynamics CRM on the customer service side. It’s been no secret that this […]