How to bring external data from SQL Server tables into your Model-driven Power Apps with the new Virtual Connector Provider. This blog posts demonstrates how you can transparently combine the virtual & physical data onto a single screen for the users to work on.
United at last: Dynamics 365 Dual-write goes GA
After nearly two decades of trying to bring Microsoft’s ERP and CRM systems closer together, there is now finally a standard mechanism for moving data in near real-time between Dynamics 365 Finance and Operations apps and Common Data Service. What does having ERP data available in CDS mean for business applications customization and new app experiences?
4 Stages of MS Cloud Business Apps Evolution
In the past I’ve written about the History of Microsoft CRM from it’s first 10 years. I’ve also explored how the platform evolution up until Dynamics CRM 2013 had changed the product and how we worked with it. This time I want to focus on specifically the Microsoft Cloud era. I started to think about […]
CDM: New Data Model For The Common Good?
The first new component of the upcoming Dynamics 365 platform that has reached a stage of public preview is the Microsoft Common Data Model (CDM). Available via PowerApps, CDM can be provisioned in your Office 365 tenant with only a few clicks, so there’s little reason for not having a look an early look at […]
Integrating Social Engagement with Dynamics CRM
Have you been looking at Microsoft Social Engagement as a solution to integrate social channels with your Dynamics CRM environment, but kept postponing your investments into the MSE application since it didn’t yet allow sending social data physically into CRM? Well, it’s time for a wake up call, since starting from MSE 2015 Update 1.2 you […]
XRM Strikes Back
In case you missed the announcement last week, Microsoft has acquired Adxstudio. This is simply wonderful news for anyone working with Microsoft Dynamics CRM, for a number of reasons. First of all, the Adxstudio Portals product brings in a critical piece of functionality that has so far been missing from Microsoft’s own portfolio, which is […]
Bringing Customer Service Back to CRM with Parature
In case you missed the big news last week, Microsoft has acquired a company called Parature. Similar to the two marketing related service providers MS has bought earlier, Marketing Pilot and Netbreeze, this latest acquisition is intended for expanding the footprint of Dynamics CRM on the customer service side. It’s been no secret that this […]
LinkedIn, Dynamics CRM and Social Selling
A significant share of Dynamics CRM systems tend to be implemented for B2B sales scenarios. In the age of social selling, digging up information about the person you’re about to call will quite often involve looking up his or her LinkedIn profile. With this in mind, surely everyone’s running a tight integration between their customer […]
Office 365 launches without Dynamics CRM integration for document management
Today was finally the big day when Microsoft’s cloud productivity platform BPOS was replaced with Office 365, which is now available for subscription. Having played with the beta version for a while now, I’m overall quite impressed with how close the SharePoint Online environment now is to its on-premises counterpart. While the limitations are still […]
Works the way you do, almost
Matt Witteman, an MS CRM MVP, posted a nice wish list of 14 improvements that he would like to see in the product. Out of all these, I agree with almost all of them and would take them up on my list as well, except for the first one, which is the request to have […]