Have you been looking at Microsoft Social Engagement as a solution to integrate social channels with your Dynamics CRM environment, but kept postponing your investments into the MSE application since it didn’t yet allow sending social data physically into CRM?…
Do you enjoy reading news and thoughts from the world of Microsoft Dynamics CRM but wish that you could consume such content also in a “hands free” mode, by having someone talk about them rather than publish their thoughts in writing?…
In case you missed the announcement last week, Microsoft has acquired Adxstudio. This is simply wonderful news for anyone working with Microsoft Dynamics CRM, for a number of reasons. First of all, the Adxstudio Portals product brings in a critical…
Those who have worked with Dynamics CRM for a longer period of time will remember how the user experience delivered by the platform has evolved over time: from an Office style, data entry focused, Internet Explorer popup window application into the clean…
There’s been a lot going on in the world of Microsoft Dynamics during the past few months. As the summer vacation period is now here for many of us (hopefully), this feels like a good moment to reflect back a bit, discuss how…
If you’re working with Microsoft Dynamics CRM then I bet you’ve had a busy spring so far! At least I have, due to the great buzz around the CRM ecosystem and an ever growing demand for customer solutions that leverage…
Hey, did you notice what happened in Atlanta last week? Yup, it was again that time of the year when the Dynamics CRM & ERP crowd gathers together at Microsoft Convergence. Instead of packing my bags and hopping on a…
We have moved! The Surviving CRM blog has a new domain, a new host server and even a slightly modified blog theme. Previously hosted at my personal domain’s subfolder , the blog can now be found simply by typing in the…
Around one year ago Microsoft introduced the capability to access CRM Online data via Power Query, one of the client side components of the Power BI suite. More precisely, the capability to authenticate with the already existing CRM OData feeds…
What happens at Convergence rarely stays there. So was the case with Convergence 2014 Europe held this week in (supposedly) sunny Barcelona. There was a flood of #CONV14 tweets shared by the friendly attendees of this conference, which give us…
