The benefits of running your Dynamics CRM application in Microsoft’s cloud is that you don’t have to worry about installing update rollups to your server, since MS takes care of all that maintenance. The downside is that you can’t be…
The first selling point advertised for Dynamics CRM in almost any context is the user interface familiarity of Office users and the seamless integration to Outlook. Compared to other CRM applications, the feature set available in the Dynamics CRM 2011…
Last weekend I finally did my first installation of the RTM versio of CRM 2011 Outlook client onto a machine with Outlook 2010. I had previously only worked with the Outlook 2007 client version, which is lacking a few nice…
Perhaps the most visible improvement in Microsoft Dynamics CRM 2011 for the end user is the completely revamped Outlook client. Instead of merely wrapping the CRM web client UI inside the Outlook frame with stripped navigation and giving you the…
On July 12th it was announced in the Microsoft Worldwide Partner Conference (WPC 2010) that there will be no CRM 5.0, instead we will have a product called Microsoft Dynamics CRM 2011. Not a huge surprise, considering the other Dynamics…
If you need to support a Microsoft CRM environment where both the desktop (online) and laptop version of the Outlook client are being used, here’s a quick way to switch your own workstation to use a different client mode. Assuming…
