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The big question on the minds of many Dynamics CRM customers and consultants has lately been: when is the Q2 2012 Service Update / R8 / Update Rollup 9 / “CRM Anywhere” update going to be released? Even though Microsoft…
Things used to be simple back in 2005 when I started working with Microsoft Dynamics CRM (known as only Microsoft CRM back then). You pretty much knew that there would be a version update every 2-3 years. In between, there…
Microsoft has released a YouTube video where Ruben Krippner talks you through the upcoming features of the Q2 2012 Service Update, a.k.a. Dynamics CRM R8. Since we already know much of the new release details through the Release Preview Guide,…
This is my first post on news and gossip that the eXtreme CRM 2012 Berlin conference brought to us. As there’s so many posts out there already that review the contents of the Q2 2012 Service Update (aka Dynamics CRM…
[View the story “Microsoft Dynamics CRM R8 and beyond” on Storify]
The first selling point advertised for Dynamics CRM in almost any context is the user interface familiarity of Office users and the seamless integration to Outlook. Compared to other CRM applications, the feature set available in the Dynamics CRM 2011…
There’s an immense amount of product news coming up from the WPC 2011 conference, due to the sheer size of Microsoft’s portfolio of different product lines. Luckily also Dynamics CRM had its 15 minutes on the WPC keynote stage and…
During Convergence 2011 Atlanta we already heard the first pieces of news about an upcoming change in the release cycle of Microsoft Dynamics CRM product versions. Now we have the updated Statement of Direction May 2011 whitepaper in our hands…
Continuing with the format introduced in 2009, this year’s Microsoft Convergence for the EMEA region was split into three locations: London, Prague and The Hague. Out of all the options, Prague fit our schedules the best, so that became our…
Like I mentioned in my previous post, cloud-based services are quickly becoming the default mode that people expect a CRM application to be delivered to them. Microsoft is clearly focusing their efforts on responding to this change of environment, but…