We didn’t yet get a new Statement of Direction or Release Preview Guide for the future releases of Microsoft Dynamics CRM from today’s eXtreme CRM 2012 Las Vegas keynote by Craig Dewar, titled “Microsoft Dynamics CRM – Now and In the Future”. That is scheduled to happen next week, but who wants to wait around for […]
Using hashtags in Activity Feed posts to automate processes
Improving internal collaboration has been the driving idea behind Dynamics CRM Activity Feeds. Even though the efficient usage of stream-like notifications may not be immediately obvious to users who’ve come to think of CRM data as permanent records presented in views, they provide a great enhancement on top of the existing customer data that focuses […]
Storified: Microsoft Dynamics CRM R8 and beyond
[View the story “Microsoft Dynamics CRM R8 and beyond” on Storify]
Enterprise gone social – how will CRM fit in?
Call it a revolution, call it a bubble, call it what you want. One thing is for sure: social networks are not going away. Even though it still remains important to be able to manage and measure your sales funnel with the help of some tried & tested SFA tools, segment your customer database to […]
Greetings from Microsoft Convergence 2010 EMEA
Continuing with the format introduced in 2009, this year’s Microsoft Convergence for the EMEA region was split into three locations: London, Prague and The Hague. Out of all the options, Prague fit our schedules the best, so that became our destination of choice to hear the latest news and buzz around Microsoft Dynamics products. With […]
Update Rollup 27 has been… Seriously, guys!
Got a Dynamics CRM blog? Like to tweet about all things Microsoft Dynamics? You’re in luck, because Microsoft is providing you a steady supply of topics in the form of CRM Update Rollups (or UR’s if you prefer acronyms). Right now Microsoft Dynamics CRM 4.0 is on level 13 and will certainly continue to receive […]
Greetings from Microsoft Convergence 2010 in Atlanta – Part 2
In Part 1 I shared some thoughts and observations on what role cloud computing was playing at Convergence 2010 Atlanta. I also promised to get back on the other hot topic, which should not be a surprise to anyone. No, it’s not XRM. But if we’d follow a similar naming convention, I guess it could […]
