The first day of the new year is a good moment to reflect on what 2017 gave us (or didn’t give) in the Dynamics 365 business. Here are the top 3 themes that came to my mind when I looked…
The next major release of Microsoft Dynamics 365 Customer Engagement, the July 2017 Update, has been called “the biggest release to date” by the product team. If you look at the number of features that a single release now touches,…
On June 20th Microsoft started taking the cover off its next major release of Dynamics 365 Customer Engagement (formerly known as CRM): v9.0. The biggest announcements in the first day of the Dynamics 365 Preview Executive Briefing were around the…
The truth is out there. “There” meaning the social networks in this case. Unlike with previous beta programs (TAP’s or whatever they used to be called), the July 2017 release of Microsoft Dynamics 365 Customer Engagement (in short, “CRM”) was…
The recent Business Forward event with a keynote from Satya Nadella served as the launch event for the Spring 2017 wave of Dynamics 365 product functionality. If you didn’t catch the live stream, you can see the recordings of the…
Spring is in the air, at least if the Dynamics CRM 2016 Spring Wave announcement is anything to go by. It’s pretty amazing that only 2 days after we were given the 2016 update for our CRM Online environment there’s…
It’s the end of another year, which means the blogosphere is filling up with “looking back” type of articles that examine the various topics discussed during the year. Analyzing past actions is activity that we all should probably spend time…
Do you enjoy reading news and thoughts from the world of Microsoft Dynamics CRM but wish that you could consume such content also in a “hands free” mode, by having someone talk about them rather than publish their thoughts in writing?…
What happens at Convergence rarely stays there. So was the case with Convergence 2014 Europe held this week in (supposedly) sunny Barcelona. There was a flood of #CONV14 tweets shared by the friendly attendees of this conference, which give us…
When it comes to commercial software, there’s often times a difference between what the engineering department calls their product versions and how the marketing department decides to label the product for the end customers. For example, after Windows 3.1 the…
